Privacy Policy
Basic Policy on the Protection of Personal Information
SmartBeastSoftware (hereinafter referred to as “the Company”) recognizes that it is an important corporate social responsibility to comply with the Act on the Protection of Personal Information and other related laws and regulations, and to appropriately handle the information held by the Company that can identify our customers (hereinafter referred to as “Personal Information”). Based on this recognition, we have established the following basic policy regarding the protection of personal information.
1. Establishment of a Personal Information Protection System
The Company will ensure that its executives, employees, and related personnel recognize the importance of protecting personal information and will establish a management system for this purpose. In addition, the Company will document the rules for managing the acquisition, use, and provision of personal information, and will manage such information appropriately.
2. Acquisition of Personal Information
When acquiring personal information, the Company will publicly announce or notify the customer of the purpose of use and will acquire the information by lawful and fair means within the scope necessary to achieve that purpose. “Personal Information” acquired by the Company refers to personal information provided by customers, as well as personal information acquired by the Company or provided by third parties (including personal information contained in audio, images, video, etc.).
3. Handling of Personal Information
1) Use within the Scope of Purpose
The Company will not use the personal information acquired in accordance with Section 2 above beyond the scope of the purpose of use without the customer’s consent. The Company respects the rights of customers regarding their personal information and will respond in good faith and in accordance with the law when a customer requests the disclosure, correction, suspension of use, or deletion of their personal information. The personal information acquired by the Company will be used for the following purposes:
- To provide sales information and guidance regarding the products and services handled by the Company.
- To conduct questionnaire surveys, diagnostics, etc., for the planning, research and development, and quality improvement of products and services, as well as for the enhancement of customer satisfaction.
- To perform tasks necessary for responding to customer inquiries and implementing swift services.
- To respond in accordance with laws and regulations or notifications and guidance from administrative authorities.
- Other purposes of use publicly announced or notified at the time of acquiring the personal information.
2) Security Management Measures for Personal Information
The Company will implement appropriate organizational, physical, and technical security management measures to prevent unauthorized access to personal information, as well as the loss, destruction, falsification, or leakage of personal information, and to otherwise ensure its secure management. Furthermore, we will implement appropriate human security measures, such as striving to educate and enlighten executives and employees who handle personal information.
3) Provision of Personal Information to Third Parties
The Company will not provide the personal information acquired in accordance with Section 2 above to third parties without the customer’s consent, except as permitted by the Act on the Protection of Personal Information and other related laws and regulations.
4) Management of Subcontractors Handling Personal Information
The Company may provide the personal information acquired in accordance with Section 2 above to subcontractors to the extent necessary to achieve the publicly announced or notified purpose of use. Even in such cases, the Company will require the subcontractors to handle the provided personal information appropriately and will exercise proper supervision over them.
4. Measures in the Event of an Accident
In the event of an accident such as the leakage of personal information, the Company will investigate the facts and causes, implement measures to prevent secondary damage and recurrences, and respond appropriately.
5. Continuous Improvement
The Company will engage in continuous improvement to ensure the proper handling of personal information. Furthermore, any improvements made will be reflected in this basic policy from time to time.
6. Inquiries, etc.
Customers may request the disclosure of their personal information held by the Company through the procedures prescribed by the Company. If you wish to request the disclosure of your personal information, please contact the “Customer Inquiries” desk below. We will guide you through the necessary procedures. For any other inquiries or consultations regarding personal information, such as requests for the correction, suspension of use, or deletion of your personal information, please also contact the “Customer Inquiries” desk. In all cases, the Company will respond appropriately in accordance with the spirit of the Act on the Protection of Personal Information.
Contact Window for Inquiries Regarding the Handling of Personal Information
- Customer Inquiries
Handling of Personal Information on This Website
To help customers understand how we acquire, use, and protect their personal information on “smart-beast-soft.com” (hereinafter referred to as “this Website”) operated by the Company, we have clarified our handling practices on this page.
About Personal Information Provided Voluntarily by Customers
To provide customers with information regarding our products and services, the Company will ask customers to provide personal information such as their name, address, date of birth, gender, telephone number, and email address. Additionally, the Company may ask for other personal information for purposes such as providing information tailored to the customer’s requests. In such cases, with the exception of certain mandatory items, the provision of information is left to the customer’s own discretion.
About Information Collected by This Website
The Company uses cookies and other tracking technologies (e.g., Web beacons) to collect information regarding the customer’s access history and usage status on this Website, including identifiers such as IP addresses (hereinafter referred to as “Cookie Information”).
Cookie Information may be linked to the personal information of the customer held by the Company. When linked to personal information, Cookie Information will be handled in accordance with the purposes of use described in the “Purpose of Use of Personal Information” and “Provision of Personal Information to Third Parties” sections, in addition to the Cookie Policy.
Purpose of Use of Personal Information
The purpose of use of the customer’s personal information is stated on this page, as well as on each respective page on this Website where the customer registers such personal information. The Company will not use the personal information registered by the customer on each page for any purpose other than those stated on that specific page.
Provision of Personal Information to Third Parties
Depending on the type of service requested by the customer on this Website, the customer’s personal information may be notified to a third party. In such cases, we will inform you about the provision of information to the third party and obtain your consent when you apply for the use of the relevant service.
Other than the cases mentioned above, the Company will not disclose or provide your personal information to third parties unless we have obtained your prior consent. However, in emergency situations to protect human life or human rights, or when cooperating with requests based on laws and regulations by public authorities such as judicial institutions or the police, or when otherwise required by law, we may disclose or provide information without the customer’s prior consent.
Management of Personal Information
The Company implements strict data management to ensure that the personal information provided by customers when using this Website is not lost or damaged, in accordance with the provisions on this page, the Act on the Protection of Personal Information, and other related laws and regulations. Furthermore, under the supervision of the manager of this Website, the customer’s personal information is subject to appropriate access control and rigorous security measures to prevent leakage to third parties or external alteration. When the Company outsources operations related to the management of this Website or the use and management of customer personal information to external parties, we strictly supervise and manage the handling of personal information by the relevant subcontractors.
Customer’s Responsibility
This Website may contain links to other websites. Please verify the handling of personal information at the linked sites on your own. The use of this Website is undertaken at the customer’s own risk. The Company shall not be held responsible for any damages resulting from the use of various information acquired using the customer’s personal information from this Website or other websites linked to this Website, except in cases where there is intentional or gross negligence on the part of the Company.
Inquiries
Customers may request the disclosure, correction, addition, deletion, suspension of use, or suspension of provision to third parties (hereinafter referred to as “Disclosure, etc.”) of their personal information held by the Company through the procedures prescribed by the Company. For requests for Disclosure, etc., of personal information, or for inquiries regarding the customer’s personal information acquired or held by the Company, including complaints, please contact the “Customer Inquiries” desk below.
- Customer Inquiries
- Contact:
Changes to this Policy
The Company may review and revise the above handling methods as appropriate. In the event of a revision, we will make it known by displaying it on this Website or through other appropriate methods, or we will notify the customers.